Shipping policy

Thank you for shopping with ONEKARBN. We are committed to delivering your order quickly and securely. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During peak periods such as promotions, holidays, or product launches, processing times may be slightly extended. If there is a significant delay in processing your order, we will contact you via email.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout before payment.

Estimated delivery times:

  • Pakistan: 2–5 business days

  • UAE & GCC Countries: 4–8 business days

  • International Orders: 5–12 business days

Delivery times are estimates only and may vary due to courier delays, customs inspections, weather conditions, or other circumstances beyond our control.

Shipping Destinations

We currently ship to:

  • Pakistan

  • United Arab Emirates (UAE)

  • Saudi Arabia

  • Qatar

  • Bahrain

  • Oman

  • Kuwait

  • Selected international destinations

If your location is unavailable during checkout, please contact us before placing your order.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.

Please allow 24–48 hours for tracking information to become available.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, and other applicable fees may be charged by the destination country.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

ONEKARBN is not responsible for any customs fees, import duties, or taxes imposed by local authorities.

Damaged, Lost, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and provide:

  • Your order number

  • Photos of the product

  • Photos of the packaging

We will review the issue and arrange a replacement, exchange, or refund where applicable.

Address Accuracy

Customers are responsible for providing accurate shipping information.

ONEKARBN is not responsible for orders shipped to incorrect or incomplete addresses provided during checkout.

Additional shipping charges may apply if a package must be re-shipped due to an incorrect address.

Shipping Delays

While we strive to deliver orders on time, delays may occur due to:

  • Courier service disruptions

  • Weather conditions

  • Customs clearance procedures

  • Public holidays

  • Incorrect shipping information

We appreciate your patience and will do our best to assist with any delivery concerns.

Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

ONEKARBN

Email: info@onekarbn.com

Website: www.onekarbn.com

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM